Privacy Policy

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Privacy Policy

Effective: May 10, 2010

Our Commitment To Privacy:
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect:
This notice applies to all information collected or submitted on the Tulips Mosaics website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

  • Name, Address, Email Address, Phone Number, Credit Card Information

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

  • Name, Address, Email Address, Phone Number

The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy:
We never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information:
You can access all your personally identifiable information that we collect online and maintain by contacting us.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us:
Should you have other questions or concerns about these privacy policies, please call us at (619)-417-6169 or send us an email at TulipsMosaics@gmail.com.

Return Policy

All products sold by Tulips Mosaics are unique pieces of art. Due to the nature of our products, we currently do not accept returns unless you receive a wrong product. Therefore, be sure that you are committed to the piece you order. If you have any concerns before purchasing it is best to request more information on a piece if needed.

Products are shipped F.O.B. (Freight On Board) and become the sole property of the purchaser upon delivery to the specified shipping agent. For shipping damage, customers should file claim to their carrier immediately. Any discrepancy, including wrong items or missing items, should be reported to Tulips Mosaics within 24 hours.

Because of the nature of the Internet, online ordering your purchase from Tulips Mosaics acknowledges that you have read and agree to these terms and conditions.

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